Support Assistant

This role will initially be for 10 hours per week, with the possibly of increase. Support is primarily required face to face, in Birmingham, however there may be some remote work. Immediate start date upon completion of references and DBS.,

• To support individual with dual sensory loss in work environment (adult social care)


• To provide transport by car to / from home visits, meetings and training across Birmingham (this includes office base in Birmingham city centre). May also require some travel to/from Sandwell.


• To take detailed and accurate notes at all visits and meetings and provide these in electronic format as soon as possible afterwards


• To assist with mobilising safely around buildings and on home visits by identifying door/room numbers, locating meeting rooms, verbally advising of any trip hazards or similar


• To be vigilant to surroundings on home visits and discreetly notify of any potential safeguarding concerns, illegal activities or similar


• To manage Access to Work paperwork


• To assist with using multifunction devices such as printers


• To assist with reading any handwritten notes where required


• To assist with making phone calls, arranging appointments


• To provide informal communication support as and when required, e.g. using clear speech to relay what another person has said.


• Other related duties as required
  
  High standard of written and spoken English required. Ideally, you will have a background in administration and experience working with people who have sensory loss. Fluency in BSL or any other languages would be an advantage.


Must have professional manner, be able to demonstrate understanding of confidentiality, ability to multi-task and able to work in a busy office environment with competing deadlines.

Close proximity to Birmingham and some flexibility in working days / hours is preferred in order to facilitate emergency and short notice visits.

Willingness to learn and develop skills,
• GCSE or equivalent (preferred)


Experience:

• Care home: 1 year (preferred)


• Home care: 1 year (preferred)


Language:

• English (required)


Licence/Certification:

• Driving Licence (required)
  
  Grace Health and Social Care (Grace) is the lead provider of specialist support workers to blind and partially sighted people across the UK. Our role is to support working visually impaired people to work without limitations of visual loss. We are making a huge impact in the work place. If you want to join us make even greater impact, then apply for this role.


Are you looking for exciting and rewarding work which makes a difference?

Are you interested in a varied and challenging role with an opportunity to meet people and be part of a team who advocate for change and make a difference. We are looking for a dedicated and reliable person to join our team as a Support Assistant.

Pulled from the full job description

• Company pension


• Flexitime


• On-site parking


• Referral programme


• Work from home