Senior Property Manager

You will be responsible for delivering exceptional property management services for a designated portfolio of high-end, large complex sites. You will ensure the highest standards of service delivery, fostering a culture of excellence, collaboration, and continuous improvement,

• Hybrid policy so there will be flexible between working from home, from your sites and working in our Manchester office.


• We offer amazing benefits such as salary up to £47k, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.


• We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub.


What will you do?

• To proactively manage a designated residential property portfolio, ensuring the portfolio is managed to a consistently high standard.



• To support the General Manager - Leasehold in the supervision, motivation, and development of the Property Management Team, advising and supporting more junior members of the team with dealing with complex management issues.


• Recognize and support the team to deal with issues beyond their skill set by providing advice, guidance, and mentorship, supporting their career development.


• Be an ambassador for the Company, setting consistently high professional standards, embracing urbanbubble's mission and values.


• Ensure high quality customer engagement, ensuring consistently clear, helpful, and accurate messaging.


• Provide regular and detailed management reports to Clients,


• Attend and minute Client meetings, RMC Board meetings, AGMs, and Residents meetings, ensuring open and transparent communication with all stakeholders.


• Produce comprehensive and accurate service charge budgets including reserve funding, for client approval within required timescales.


• Manage expenditure against budget throughout the financial year.


• Be responsible for the planned preventative maintenance of all mechanical, electrical, fire safety and leisure equipment and assets within the portfolio in accordance with legal and regulatory requirements.


• Oversee all reactive and planned repairs and maintenance requirements, ensuring any defects are reported and managed effectively.


• Work in partnership with the Communities Team, supporting them to deal with reactive maintenance promptly and effectively.


• Work in partnership with the Community Manager at each development to ensure service charge budgets include adequate provision for all resident engagement activities.
  
  Excellent knowledge of Landlord & Tenant, Building Safety, the ARMA code and all applicable legislation and regulations relating to management of high-rise residential buildings.



• Proactive approach and the ability to work in a dynamic environment.


• Excellent time management and organisational skills.


• High levels of energy, enthusiasm, and passion for personal and team development.


• Proficiency in Microsoft 365 and other relevant software.


• Thorough understanding of Fire, Health & Safety and Building Safety legislation and regulations relating to high rise buildings


• Through knowledge and understanding on residential leasehold management and all applicable legislation, regulations, and best practice.


• The drive, energy, and passion for delivering high quality, professional services.


• Strong financial management


• Excellent written and verbal communication skills, with an ability to articulate complex information to clients and colleagues.