Night Porter

As a Night Porter you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality. Experience working Night hours is essential.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world.

As part of the Aimbridge team, you will have access to a suite of benefits that include:

• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa


• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.


• 24/7 access to our employee assistance programme


• Career and lifestyle breaks - Allowing you to take time off for key life events.


• Volunteer days - Up to two days per year to support a charity of your choice



• Company sick pay - Giving you piece of mind when you need it the most


• Minimum of 30 days holiday


• Staff meals on duty


• Starting salary above national minimum wage


• Flexible working opportunities


A day in the life of…, Mercure Newport Chartist Tower Upper Dock Street, Upper Dock Street, Newport, Monmouthshire, NP20 1DW