Information Assistant

Therefore, we are excited to announce that we are seeking to recruit an Information Assistant to join our team at Citizens Advice Barnsley. Our thriving charity is busy, dynamic and client focused, with a long track record of delivering high quality advice.

We are looking for an outgoing and approachable person to work with the Energy Adviser to support vulnerable adults from across Barnsley with energy information and advice to help them improve their finances and beat the cost of living crisis.

Your role will be to act as a point of contact between our organisation and members of the community by:

• Providing reception cover in our main office in Barnsley Town Centre



• Attending face-to-face community outreach events all across Barnsley, supporting the energy adviser to deliver energy information, advice and training.



• Assisting with administration and communications via production of posters, leaflets, newsletters, social media etc.
  
  Suitable candidates will need at least 1 years recent experience of working in a customer facing environment and will need to be able to travel to community locations across Barnsley.
  
  Salary: £22,628 (pro rata) with the potential to rise to £24,974 if full Adviser Training is completed


Contract status: 2 year fixed term

Holiday entitlement: 32 days annual leave + public bank holidays (pro rata)

Pension: Matching 5% employer's contribution

Staff benefits package


• Employee Assistance Service



• On Demand GP



• Discounts on hundreds of retailers



• Deals for family activities and holidays