ICT Support Apprentice- Argoed High School

· Resolve basic problems associated with operating systems, networks, software, hardware, printers etc around the school

· Record support requests, outcomes and time taken in the support log

· Maintain the school mobile devices, installing apps, organise laptop trolleys etc

· Undergo any training linked to the development of ICT across the school

Support the Pupils by:

· Ensuring that, as far as possible, pupils are not exposed to inappropriate materials on the internet

· Working with staff, parents and pupils to promote safe use of ICT equipment and sites at school and at home

· Support in the identification of software and hardware that can aid children with specific educational needs

· Maintaining Alternative Augmentative Communication devices e.g. adding vocabulary, updating system etc in collaboration with Speech and Language Therapist

Support the Teachers by:

· Preparing hall and classrooms for ICT activities as appropriate

· Delivering mobile devices to classrooms in accordance with the timetable

· Supporting teachers in planning and preparation and production of ICT based resources

Support the School by:

· Being aware of and following all school policies and procedures, in particular policies relating to the use of ICT equipment and sites

· Contribute to maintenance of the school web site and ensuring that information is accessible and up to date

· Working with ICT staff to support delivery of the ICT action plan linked to required investment to ensure that ICT equipment meets the needs of the curriculum

Maintenance of resources:

· Ensure mobile devices are put on charge and securely stored overnight

· Ensure that ICT equipment is put away appropriately and in working order

· Ensure the photocopiers are well stocked and in good working order

· Ensure computers are in good working order

· An eagerness to learn

· Reliable and good time keeping

· Good organisational skills.

· Strong communication skills.

· A background / interest in ICT devices and uses

· Basic knowledge of ICT systems

· Understand the safeguarding and behaviour policy and their role within these policies

· Smart appearance

· Professional attitude

· A level of maturity with working in a school environment will be required

· Ambitious and hard working

· Desire to be a positive role model to young people

Qualifications Needed

Preferably A

• -C in English and Maths