Account Manager
Mitie Group plc.
Account Manager
Salary Not Specified
Mitie Group plc., Hardingstone, Northampton
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 15 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 09a58b49106144c7be871fb01b443f46
Full Job Description
REF 53515
Account Manager - Northampton
Role and responsibility;
- To have full responsibility for the delivery and management of sufficient resources, ensuring a secure and safe environment for the customer to operate within.
- To manage all Mitie services operating on across the customers locations to ensure they meet the SLA's and financial agreements
- Responsible for direct reports and development of (operation manager's/training manager/QHSE manager/administrators) assigned to support the retail account.
- The position will be pivotal to the successful delivery and as such will have extensive interaction with the customer and the company.
- To be responsible for the day to day contact, and the key customer decision maker for local arrangements and therefore, must be able to think and deliver at a strategic, operational and day to day level.
- The successful delivery of this role will be achieved through the development of a collaborative working relationship with the customers senior stakeholder and Mitie management. Strong relationships with key stakeholders which must be built on trust and mutual respect, to develop a partnership to shape the clustomers future strategy.
- The execution of the responsibilities, of the role, paying due regard to the lawful and ethical standards involved, ensuring compliance with relevant legislation.
- Directing the operational management team and site based team responsible for employees across a range of services, disciplines and retail sites, delivering an integrated security and facilities service.
- Achieve commercial objectives for both Mitie and the customer with profit and loss accountability
- Demonstrable skills and knowledge in a regulated field
- A solid understanding of health and safety in the workplace.
- Previous experience in a retail security based, senior managerial role
- Experience in management of systems backed physical security.
- Previous experience in managing P&L and costing services.
- A pro-active management style, and ability to demonstrate high level of people skills
- High standard of numeracy and literacy skills
- Minimum five years' experience in a retail security environment or similar
- Minimum three years' experience in an operational or senior role
- Proven account management experience
- Proven experience in problem solving and issue resolution on large accounts
- Positive communication - internal / external
- Demonstrable skills and knowledge in a regulated field
- A solid understanding of health and safety in the workplace.
- Previous experience in a retail security based, senior managerial role
- Experience in management of systems backed physical security.
- Previous experience in managing P&L and costing services.
- A pro-active management style, and ability to demonstrate high level of people skills
- High standard of numeracy and literacy skills
- Minimum five years' experience in a retail security environment or similar
- Minimum three years' experience in an operational or senior role
- Proven account management experience
- Proven experience in problem solving and issue resolution on large accounts
- Positive communication - internal / external
The ideal candidate would have;
Essential to role;
5 year checkable background screening to BS7858 standards
Valid SIA licence
Clean UK Driving Licence
Essential to role;
5 year checkable background screening to BS7858 standards
Valid SIA licence
Clean UK Driving Licence