Transport Manager

Our Transport Managers play an integral part in ensuring excellent customer service is delivered to each one of our customers while setting and maintaining standards from operational policies, transport legislations, health and safety and people management., You will work closely with our Transport Operations Manager, Transport Department, Warehouse Operations and Drivers daily. As part of your role, you will also liaise regularly with our other Central Management including the Quality and Commercial teams and People Team, to make sure that the sites transport operates efficiently and runs smoothly whilst promoting a happy working environment.,

• Ensure the transport operation remains legal and compliant through transport legislation and operational requirements


• Maintain efficiency through effective people management


• Manage the drivers, their expectations and address any challenges


• Delegate and supervise daily tasks, being accountable for any issues


• Update and submit reports to the Head Office and Senior Management team on a weekly basis.


• Responsible for planning and allocation of work/routes


• Motivate and support all direct reports


• Carry out HR processes in a fair and consistent way including investigations, grievances, disciplinary meetings, performance management and appraisals


• Proactively manage risk to enable employees to work in line with H&S procedures


What will I be expected to deliver?

• Performance on agreed KPI'S


• Effective leadership with a motivated workforce


• Management of the budget for the depot including cost to deliver, Mobile Number

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• CPC qualification essential


• You will have excellent logistics knowledge including transport legislation


• Demonstrate an understanding of the home delivery sector


• Knowledge of HR issues and managing performance


• Experience of working to tight deadlines and meeting targets


• Experience of working to KPI's and budgets


• Understanding of working in an environment with daily changing workloads


Skills

• Able to inspire and motivate others


• You will thrive in a customer driven and fast paced environment


• Confident with a fair and consistent approach to people management


• Able to remain calm under pressure and solve problems autonomously


Technical

• Able to produce management reports


• PC literate including warehouse software and Microsoft packages
  
  AO is for everyone


We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work.

We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do.

We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer.

How will we use the data?

After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve.

The data will never have any bearing on whether an application is successful or not and will not be available to hiring managers at any stage.
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We may have started small, but we've always had very big ideas. We launched in 2000 and we just haven't stopped; a years' worth of achievements always seems more like three at AO.

Our customers and now our biggest advocates, and we've made millions of them happy. We've even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.

But, we're determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.

Our Benefits


• 24 days holiday


• At least 5% contribution pension scheme


• Healthcare Cashback Scheme


• Exclusive Staff Discount


• Enhanced Maternity, Paternity and Adoption Packages


• Expression of wish service


• Make a difference days (x2 fully paid charity days a year)


• Share-save Scheme