Theatre Receptionist (Out of Hours)

KEY DUTIES Full cover of reception desk, meet and greet at all times. Answering telephone calls and dealing with queries for the department where appropriate or locating relevant member of staff. Ensuring only staff who need to access Theatre go through reception. Keep reception clean and tidy including laminating notices. Dispose of confidential waste in department. Maintain staff telephone records including major incident information. Arrange and record request for works through Maxims. Stationary levels maintained and stock ordered through SBS System Deal with all incoming and outgoing mail. Ensure all outgoing post is sent out within 24 hours of signing. Accurate and timely input of data onto information databases. Ensuring all checklists forms are maintained for theatres and available for staff. Photocopying/faxing, general housekeeping of the office environment. Attend appropriate training, meetings, and education sessions at the request of manager. Assist the Directorate in providing
quality administrative support to the theatre clinical teams. Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate Ensure appropriate follow up arrangements/investigations are in place. Liaise with relevant Personal Medical Secretary of Specialty accordingly. Ensure any actions required regarding 18 week / tertiary referrals are dealt with and actioned. Ensure all letters and discharge summaries are copied to the appropriate professionals and other agencies. Assist with collection of clinical data for audit and disseminate information to teams. Work with managers and administrative staff to review working practices, ways of working and find solutions to problems. Work with Team Leaders/Administration Service Mangers to improve quality and range of services, with resources being managed according to agreed policies and priorities. Always follow risk management procedures including the identification, assessment, and
management of risk within the division. To abide by all Trust policies and procedures. Always follow Standard Operating Procedures. To be responsible for own professional/personal development, including participating in ongoing appraisal and personal development planning. Any other ad hoc duties required by line manager to ensure the smooth running of the department.