Sales Administrator

Gilkes is looking for an enthusiastic and motivated Sales Administrator to join the Sales team at our head office in Kendal, Cumbria.

Reporting to the Sales Office Manager, the Sales Support Administrator will have a wide remit of responsibilities, providing general administrative support.

Responsibilities

• Communication with current & prospective customers and follow up sales enquiries by telephone, email and online


• Assist Hydro Sales Engineers in preparing quotations, tenders and contracts


• Maintaining Sales databases and logs


• Ensure all pre-order documentation is handed over to the projects department in a timely & efficient manner


• Support internal sales processes and supporting systems & documents


• Help with the preparation and collation of large, complex tenders


• Entering sales information into the company system


• Assist sales team in organising contract reviews and design reviews


The Role

Gilkes is looking for a courteous & professional team player who can bring energy & positivity to a well-established sales team. With a solid work ethic and a can-do attitude, diligence & reliability will be essential in providing quality sales support.

The Sales Administrator plays a key role in supporting the Sales team to grow the business & promote the Gilkes brand. The role has the following key elements:

• Communication - ability to manage customer expectations effectively


• Quotations - ensuring quotations are accurate & followed up


• Relationships - maintaining & building relationships with clients & customers
  
  GCSE Grades 5 - 9 (A-C) including Maths and English (or equivalent)


• Experience with ERP and data entry systems


• Advanced levels of numeracy & literacy


• Competent in MS Office packages (incl. word, excel and outlook)


• Confident telephone manner


• Tact and diplomacy in all written and verbal communications


• Energetic & self-motivated


• Excellent attention to detail, administration: 1 year (preferred)
  
  In return we offer


• Half day Fridays


• Generous Pension Scheme


• Enhanced family leave


• 25 days holidays plus bank holidays and the option to buy more


• Continuous professional development


• Professional / technical memberships support and funding


• Cycle to Work scheme


• Life Insurance


• Access to OH Support / EAP programme for wellbeing support


• Company sick pay


• Discounted gym membership


• Company events


Applicants must have the right to work in the UK.

Job Types: Full-time, Permanent

Pay: £19,679.00-£26,737.00 per year

Benefits:

• Additional leave


• Bereavement leave


• Company events


• Company pension


• Cycle to work scheme


• Enhanced maternity leave


• Enhanced paternity leave


• Flexitime


• Free parking


• Gym membership


• Health & wellbeing programme


• Life insurance


• On-site parking


• Sick pay


Schedule:

• Monday to Friday