Night Porter

We are now looking to appoint a Night Porter, reporting to the Reception Manager, to provide a five-star guest experience through the delivery of a caring and attentive service to our visiting guests, as well as ensuring the security and health & safety of the Hotel overnight.

Your day to day;

• Responsible for providing a high standard of guest service and welcome to ensure an exceptional guest experience


• Ensuring full security and health & safety for the hotel and premises throughout the night


• Checking in any late arrival guests and checking out any early departures


• Where necessary serving refreshments to hotel residents throughout the night


• Setting up and clearing any public areas as necessary


• Clearing restaurant tables after any late dinners


• Completing patrols of the hotel and premises throughout the night


• Being knowledgeable and fully conversant with the hotel fire evacuation plans as well as understanding the fire panel operation
  
  You will have worked previously in a similar Night Porter role and will ideally have worked in a high quality Four-Star or Five-Star hotel. You will have the ability to work well with others to represent the Company and the hotel in a passionate, loyal, professional, and knowledgeable manner. You will have a strong work ethic, good timekeeping and the ability to multi-task whilst working in a pressurised environment.


You will be computer literate and previous experience with Rezlynx would be advantageous.

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.


• £13.00 per hour, depending on experience


• Live out allowance of £3000 per year for full time hours (pro rota for part time hours)


• Staff transport to support with pick up and drop off from local areas


• Wagestream - the ability to access up to 40% of your wages as you earn them each week


• 28 days annual leave (rising to 33 days after 5 years)


• Enhanced maternity and paternity pay


• Health cash plan with access to discounted perks and high street discounts


• Long service awards, including free meals and free stays with your friends or family


• Employee Assistance Programme


• Discounted accommodation, food, and drink in our beautiful properties


• Pension and Life assurance


• Bespoke training programmes accessible to all


• Apprenticeships available


• An engaging & supportive work environment