Kiosk Supervisors

Start dates will fall in line with the 2024 - 2025 football season.

If you would like the opportunity of providing excellent service, meet new people and 'earn a bit extra' come and join our winning team.

Natural leadership skills are essential; experience is preferred but full training will be provided.

Our matchdays are typically on Saturdays, with some weekday evening and Sunday matches.

A typical shift is approximately 5 hours depending on the game and kiosk size. This is a casual, hourly paid position.

In our kiosks you will be responsible for:

• Deliver an excellent level of food, drink and bar service in a fast-paced environment. Ensuring customer expectations are met and exceeded at every opportunity.


• Supervising and leading a team of between 4 and 18 catering assistants. Including professionally addressing basic performance and development needs.


• Manage the speed of service to achieve key time frame targets: kick off time and half time. Ordering hot food within set time frames, ensuring the kiosk if fully stocked for half time.


• Compliance with Food Hygiene regulations,Health and Safety regulations,Manual Handling guidelines and Licensing laws.


• Preparing the kiosk and team for the busy half time service.Ensuring the kiosk is cleaned to the highest standard and stock is correctly rotated.
  
  Experience in a supervisory role or natural leadership skills.


• The ability to be a role model for casual staff; pride in your appearance leading by example in delivering the Delia brand standard, whilst demonstrating the Clubs values and behaviours.


• A positive can-do attitude with the ability to motivate and mentor team members.


• A resilient, calm and confident approach to working in a fast-paced environment.


• The ability to use the Epos system and authorise staff hours using a dedicated App.


• A practical, organised approach to achieving tasks within a tight timeframe.


• Excellent communication and interpersonal skills.
  
  Competitive rates of pay.


• 20% discount in all Club shops.


• 10% discount on food in Delia's Restaurant & Bar


• The opportunity to train in other catering skills and work non matchday events


• If it's additional 'top up' work to your existing job, then we can provide flexible working hours in a unique working environment.


• If you would like to soak up the atmosphere and buzz of a first team matchday please apply.