Customer Service Advisor

ASW Property Services is currently seeking an efficient and proactive Administrative Assistant to join our team at our Pyle Headquarters. This pivotal role involves providing exceptional customer service support and efficient planning for our engineers' schedules, and ensuring an high standard client satisfaction.

8am to 5 pm - Monday to Friday

Responsibilities:

• Responding promptly to phone calls and emails from both internal and external stakeholders.


• Coordinating appointments, travel arrangements, and other logistical requirements.


• Managing day-to-day office operations, including filing, scanning, and data entry.


• Processing orders for products, materials, and contracts accurately and efficiently.


• Assisting in the preparation of reports for management.


• Supporting event coordination when necessary.
  
  Prior experience in an office environment with a focus on customer service and scheduling preferred.


• Strong written and verbal communication skills.


• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) required.


• Familiarity with Excel for data entry and spreadsheet management.


• Ability to multitask and prioritize effectively in a fast-paced environment., GCSE or equivalent (preferred), Customer service: 1 year (required)
  
  £23,795.20 a year - Full-time, Pulled from the full job description


• Canteen


• Company events


• Company pension


• Free parking


• On-site parking, Competitive pay based on experience.


• Company pension scheme.


• Free onsite parking.


• Access to company social events.


• Free tea and coffee.


Job Type: Full-time

Pay: £23,795.20 per year

Benefits:

• Canteen


• Company events


• Company pension


• Free parking


• On-site parking


Schedule:

• Monday to Friday