Cluster Sales Manager

Leonardo Hotels

Cluster Sales Manager

£55000

Leonardo Hotels, Portsoken, Tower Hamlets

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 17 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: c2fbe8d02d504bd1972d85cabbda78c2

Full Job Description

  • Develop an in-depth understanding of the local hotel markets based on intelligence and knowledge of competitor activity and rates, resulting in increased revenue generation through focused sales activities for Local and National Accounts.

  • Ensure we maintain and grow revenue and market share via existing and new customers, developing a network of contacts to help to cross sell the group.

  • Build and maintain strong, long-lasting client relationships.

  • Negotiate contracts and close agreements to maximize profits.

  • Forecast and track key account metrics (e.g. monthly sales results and annual forecasts).

  • Produce accurate and timely, weekly, monthly and annual reporting that meets the needs of Regional Sales Manager and General Manager.

  • Participate in the annual budgeting process for the Corporate and M&E segments, using appropriate business tools.

  • Complete and execute hotel/s sales plan, review and update in line with strategy and hotel business needs.

  • Overall accountability for hotel/s RFP's both local and national ensuring all stakeholders are consulted during negotiations.

  • Managing a portfolio of local accounts and territory accounts whilst supporting the delivery of National Accounts in to the hotels

  • Using data and market research conduct telesales and campaigns to identify opportunities for hotels.

  • Support the conversion of key business Group and M&E Enquiries.

  • Maintain an up to date Pipeline of target accounts, directly, through the Sales Executive/s and via the hotels.

  • Ensure the use of the CRM system, is in line with the minimum standard of use for self and team as required.


  • This is a role, where we engage with you; give you practical training, development and progression within a dynamic and rapidly expanding company, knowing that promotion will not be too far away if you want a fun and exciting career in hospitality.

    If you are flexible, well organised, possess excellent communication skills, can work on your own initiative as well as motivating others, have a genuine desire to work in the hospitality industry and are looking for a structured career path then apply online today., Disability Confident
    About Disability Confident
    A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

    Here at Leonardo Hotels we have an opportunity for you to join our Management Team as a Cluster Sales Manager for the Leonardo Royal Hotel London City and Leonardo Royal Hotel London Tower Bridge Properties.

    Be Yourself - Be an Inspiration to Your Team - Be Leonardo

    As a Cluster Sales Manager, you'll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. You'll be negotiating contracts and closing agreements, and delivering excellence to all of our customers and clients as part of a vibrant team. To help you and your team succeed, you will complete and execute the sales plan, ensuring it is in line with the strategy and the hotel business needs.

    You'll be covering Sales across our two London properties and getting yourself out there in the city to develop an in-depth understanding of the local hotel markets to increase revenue and maximise profit.

    You will have the opportunity to work from home once a week and 4 days a week between the two hotels.

  • Fixed bonus of up to 30% of your starting annual salary: based on our financial and your personal performances

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!

  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops

  • Free hot meals whilst on duty

  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us

  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration

  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support

  • Ongoing job-related training programmes with clear paths for progression