Casual Visits Centre Assistant

Join us as a Family Support Worker and become an integral part of our dedicated team at the Visitor Centre. You'll be at the heart
of providing essential support to families visiting their loved ones. With a range of services including play and children's
activities, as well as catering, you'll play a vital role in ensuring families feel welcomed and supported during their visits.

Working alongside the PACT Family team, you'll primarily be based in the bustling visitor centre and visits hall, where you'll
offer valuable support, advice, and guidance to families. From facilitating prison visits to organising family days, and
supporting the play service, you'll make a real difference in the lives of those affected by incarceration. Join us in this
rewarding role where you'll be part of creating meaningful connections and providing much-needed support to families during
challenging times.

To be successful in this role you will have experience and understanding of working with families in a challenging environment,
ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a
demanding work load. You will have the ability to contribute to planning and development of Pact's family work and also have
knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and
ability to work in build partnerships with a range of agencies., appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note
that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme,
life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training
events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported
by a friendly and enthusiastic team.