Recoveries Negotiator
The Edam group
Recoveries Negotiator
£27000
The Edam group, City Centre, Manchester
- Full time
- Permanent
- Remote working
Posted 2 weeks ago, 17 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 07b311b80758421d8a61a4ab228a1021
Full Job Description
As a Recoveries Negotiator reporting to our Recoveries Team Leader, your overall responsibility will be to proactively manage a caseload of claims to recover debt from insurers. It's an exciting and fast-paced role within a supportive team environment with ongoing training and development.
What will the Recoveries Negotiator be accountable for?
- Managing workload in line with service levels, achieving maximum recovery possible
- Ensuring clients' claims are dealt with professionally and clients kept updated
- Proactively pursuing insurers to recover debt and negotiate where needed
- Investigating reasons where insurers challenge payment
- Producing professionally written correspondence to strengthen negotiating position
- Complying with timescales in passing claims to Solicitors where required
- Liaising with external solicitors who act on behalf of an injured claimant
- Problem Solving
- Decision Making
- Planning & Organisation
- Responding to pressure and change
- Communicating & Influencing
- Building and managing relationship
- Knowledge of credit hire law and ABI GTA desirable, however training will be provided.
We are a nationwide team working towards and guaranteeing the same goal; helping people after an accident. Our vision is to become the leading provider of Accident Management Services delivering service certainty at uncertain times. - Fixing their car
- Providing them with a replacement
- Helping them recover their losses
- Making them feel secure
- Hybrid working
- 25 Days holiday + bank holidays
- Holiday buy scheme
- Staff car scheme
- Saving scheme - you save & we match!
- Healthcare cash-plan
- Football season tickets - Man Utd, Man City & Sunderland FC
- Enhanced maternity & paternity
- Enhanced sick pay
- Free uniform
- Perkbox discounts site
- Social events
- Employee assistance programme
- Cycle to work scheme
- Eye care vouchers
- Pension scheme
- We recognise and celebrate our differences
- We Trust each other and demand a culture where mutual respect is a given
- No one works harder for their customer
- We share a common goal
- We are driven to be the best that we can be, in all that we do
- Innovation and the spirit to continuously improve are what keeps EDAM driving forward
- Accountability is both an individual and collective responsibility
- Quality is a given
- We own our mistakes and we celebrate our successes
- We are dedicated to excellence in all that we do
- My individual contribution makes a difference
- We grow through the building and sharing of knowledge, Additional leave
- Casual dress
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Work from home
- Monday to Friday
- Yearly bonus
How will you make it happen?
We take care of people who have been involved in accident by:
How will you make a difference?
What guides us?
Empathy
Driven
Accountable
Making it happen
Schedule:
Supplemental pay types: