Personal Assistant

Torbay and South Devon NHS Foundation Trust

Personal Assistant

£27596

Torbay and South Devon NHS Foundation Trust, Bridgetown, South Hams

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 15 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: e2f2a35e8b3d46d7a0443e8e852db8ba

Full Job Description

We are looking for an innovative and confident individual to join the South Devon Community team in role as Personal Assistant for both the Assistant Director of South Devon and the Community Services Manager (Moor to Sea) . The post holder will require flexibility and experience to be able to manage a fast pace and varied workload.
The role will involve hybrid working and occasional travel around South Devon.
We look forward to hearing from you. Please don't hesitate to phone to discuss this opportunity or to arrange a visit., + Provide an effective and professional service to enable the Assistant Director and Community Services Manager and their teams to work efficiently. Use tact and diplomacy to encourage effective working across the team and with colleagues
+ Undertake effective diary management, prioritising diary commitments on behalf of the Assistant Director and Community Services Manager on a daily basis. Manage incoming correspondence and e-mails, including that of a confidential and sensitive nature, exercising independent judgement in order to initiate appropriate action
+ Organise regular committees and group meetings. Manage agendas and papers for meetings and take accurate minutes as required
+ Communicate and liaise effectively with external agencies, visitors and the local disciplines as directed and required on a range of complex and sensitive topics
+ Display tact, diplomacy and confidentiality at all times, using initiative, persuasion and negotiation when necessary
+ Communicate verbally and or in writing to produce confidential and sensitive correspondence
+ Manage incoming telephone calls and enquiries and ensure appropriate action is taken
+ Ensure effective communication links are set up and maintained with other Personal Assistants and senior secretaries as appropriate. To be able to explore effective systems to aid smooth running and organisation of meetings

Working for our organisation
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care.
We have a positive and vibrant working atmosphere, We are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.

Detailed job description and main responsibilities
Working as part of an integrated team within Torbay and South Devon NHS Foundation Trust.
+ Provide occasional support to other senior managers
+ Understand and maintain a high standard of confidentiality adhering to the Trust Data Protection policy at all times
+ Be fully aware of the implications of and responsibilities under the Health and Safety at Work Act and the Trust's associated policies
+ Organising meetings, distributing agendas and taking minutes
+ To organise Seminars/Workshops for the Assistant Director and Community Services Manager
+ To organise the Assistant Director and community Services Manager emails in a professional and discreet manner
+ Proficient use of all Microsoft Office applications, especially running an outlook calender
To be responsible for a high quality customer service function, both face to face, via telephone and in recording contact information, supporting prioritisation of contacts, subsequent feedback and on-going liaison with referrers and relevant others
To monitor and maintain IT based information systems
To support Team Leader to undertake change management.
To support with audit and accurately record for quality assurance
There are no direct budgetary responsibilities attached to this post.
To support Team Leader to undertake change management.
Act as point of contact for community team.
To ensure that patients are treated with courtesy, dignity and respect.
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
+ We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
+ Please read the job description and tailor your application to reflect the role
+ Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
+ It is your responsibility to assist us in the timely receipt of appropriate references
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.