Head of RPA (Robotic Process Automation)

As Head of RPA you will strategically lead our efforts in harnessing automation to streamline workflows and drive innovation across our organisation. Whilst being responsible for 6 dedicated team members, you will manage the full Lifecycle Management of RPA solutions from initiation / concept to handover to the Business, including aftercare. You will work closely with Director of Business Efficiency to shape RPA roadmap and prioritise Automations for the next 3-5 year+, with an aspiration to grow our number of automations to >200 and >10m transactions per month., RPA:

• Lead role in the implementation of New Products / Projects over the next 2-3 years, including New Automation Software, Document Understanding & Automation Hub


• Identify Group-wide automation opportunities, build next year's RPA Roadmap & seek approval from RPA Sponsor


• Design / set up best practices / processes for RPA CoE's Lifecycle


• Lead full lifecycle management of RPA solutions from Scouting to Implementation & Maintenance


• Lead RPA CoE ensuring Automation targets are delivered at the best possible quality


• Recruit, manage and help with the personal development of RPA's Developers & Analyst


• Ensure RPA CoE is compliant with CAG's best practises (i.e. Product Releases, Request for Changes, Deployments, Infrastructure design etc.)


• Work in collaboration with all relevant Cross-functional Teams including: Engineering, Architecture, ITOC, InfoSec, Test, Application, BE, Operations etc. in order to build and maintain a robust Product that can scale up quickly / efficiently at the lowest possible cost


• Along with Engineering & Architecture Teams, design and implement robust Infrastructure model & Disaster Recovery Plans


• Ensure Automations are functional 24/7 by implementing countermeasures and best practises (along with cross-functional teams such as Engineering & I.T. Operations Centre)


• Design communication plan & establish channels between End Users & RPA CoE to enable Business raise RFCs and communicate questions/clarifications needed


• Ensure all risks and issues are logged, communicated with stakeholders and managed through to resolution


People Management:

• Set Annual & Interim Objectives & Personal Development Plans (PDPs)


• Complete Annual & Interim Reviews in-line with agreed Objectives & PDPs


• Identify tailored training opportunities for individuals within RPA CoE


• Build a 'Continuous Improvement' culture within the RPA CoE


• Promote an ongoing development of an 'RPA / Automation' community enabled to share automation ideas and engage with further Subject Matter Experts (SMEs)


Product, Partners & Budget Management:

• Ensure RPA Products are always up to date with the latest releases and features


• Keep up to date with the latest products in RPA / AI Industry and introduce new tools for the enhancement of RPA CoE's capabilities (i.e. Orchestrator, Automation Hub, Task Capture, Document Understanding etc.)


• Build and maintain strong relationship with CAG's RPA Platform Partner (UiPath), negotiate new license contracts as well as renewals


• Build and maintain strong relationship with CAG's RPA Partners to enable CAG (if needed) to quickly scale and speed up Roadmap delivery through outsourcing


• Maintain cost control of Licensing Budget (Op. Ex.), achieve cost effective License set up / utilisation and ensure Cap. Ex. spend (if any) is managed below approved limit
  
  5+ years' experience in a high volume, fast paced Corporate environment


• Minimum of 2 years' experience in setting up & leading an RPA CoE


• Extensive experience of leading, coaching, mentoring & motivating a RPA CoE (6+ direct reports), especially where Team is spread across different geographical locations


• People Management experience


• Client (internal & external) stakeholder Management experience


• Experience of working in a large Transformation programme delivering Automation targets within expected timescale and budget


• Programme Management


• Tech Savvy with a deep knowledge in RPA Industry and UiPath Tools (i.e. Orchestrator, Automation Hub, Task Mining, Process Mining etc.)
  
  £65,000 - £75,000 + car allowance + benefits


BCA are the biggest name in Europe's vehicle remarketing industry, backed by the Constellation Automotive Group, we're part of a family including cinch and WeBuyAnyCar.com. We're growing hugely and are on a key digital transformation journey. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.