Head of Operations

· Management, task and coordination of Technical Advisors, Consultants, Trainers and all
Operational Site Staff to ensure efficient and effective use of resources

· Oversee the Personal Development Reviews in accordance with Company Policies

· Ensure all Operational staff maintain competency and certifications as required

· Take a leadership role to ensure the Company's Health & Safety Policy is fully implemented

· Prepare Operational Status reports and presentations

· Maintain the companies service delivery plan to ensure all information is accurate

· Liaison with Client representatives

· Ensure the Company's Policies & Procedures are adhered to, and provide input for future
development

· Attend Management Meetings at CFB Risk Management HQ

Operations

· Ensure the service delivery requirements for all client contracts and PO's are achieved

· Plan and confirm service delivery arrangements with colleagues and clients to ensure
contracts and services are managed and delivered effectively

· Management of all CFB Risk Management Operational Assets including Fire Appliances, PPE,
Operational Equipment and the storage Inventory

· Participate directly in the delivery of services, when required to cover absenteeism

· Evaluate and continuously improve service quality

· Lead, monitor and support people to resolve operational incidents

· Determine solutions to hazards and risks identified through inspection and investigation

· Manage and Develop the performance of teams and individuals to achieve objectives

· Provide support to the HQ Team and working closely with Managing Director

· Complete Risk Assessments & Method Statements for clients site work

· At least 5 years industrial operational experience in a relevant industry setting (O&G,
Chemical, Nuclear, Fire Fighting, Alternative Energy within High Tier COMAH Sites)

· A least 5 years in a Management role of Operational Staff in a relevant industry

Highly Desirable:

· Incident Command Qualified

· Advanced level HSE Qualifications

· ISO Standards experience, implementation, annual reviews

· Training Instructor Qualifications

· IFE Membership

· Fleet Management

Personal Attributes:

· Ability to Manage a diverse workforce

· Highly developed communication skills

· Flexibility to meet urgent client requests and tight deadlines

· Pro-active approach,

• Operations management: 5 years (required)


• Management role of Operational Staff: 5 years (required)


• Industrial Firefighting/Operational: 5 years (preferred)
  
  Cleveland Fire Brigade Risk Management Services CIC was established in 2011 as the commercial trading arm of Cleveland Fire Brigade (CFB). The "CIC" means we are a Community Interest Company, so we do not have Shareholders and, profits are donated to good causes throughout the Local Communities we operate in.


Our foundations started in Teesside by working with local businesses in one of Europe's largest clusters of High Hazard industrial operating areas (COMAH Sites) From there our positive, proactive and professional reputation has developed onto an international platform, from which we provide: Emergency Response Teams, Industry Training, Project Consultancy, and Asset Protection Services.

We have a passion for excellence in everything we do. Our Aim is not only to provide an excellent service for our Clients, but to offer more by being innovative and collaborative in our approach.

Please see our website for more details:

www.cfbriskmanagement.com

This is a "Hands On" Operational role, managing teams in different locations, requiring a highly competent and technically qualified operations leader, with substantial multisite industry experience.

· Starting Salary £60,000

· Additional allowances to be discussed at Interview

Working Hours

· Permanent, Full Time

· Monday to Friday (hours to be discussed)

· Willing to discuss options with selected candidates