Customer Support Administrator
Daniel-Scott
Customer Support Administrator
£27500
Daniel-Scott, Halesowen, Dudley
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 18 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 8d47f1a21fbb4c3c9ce186ba581206b2
Full Job Description
Analyse customer inquiries and provide accurate and timely responses
- Assist customers with product information, troubleshooting, and issue resolution
- Conduct data entry and maintain customer records in our database
- Communicate effectively with customers via phone, email, and chat
- Assist with other products and services to customers when asked
- Maintain a high level of professionalism and phone etiquette at all times
We are seeking a highly motivated and customer-oriented individual to join our client's team as a Customer Support Administrator. As a Customer Support administrator, you will be responsible for providing exceptional service and support to our customers. This is a full-time position based in our office., Excellent written and verbal communication skills in English
- Strong analytical skills to understand customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
- Ability to multitask and prioritise tasks effectively
- Previous experience in customer support/administration experience from a manufacturing/engineering background is preferred., If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your application along with your CV for consideration.,
- customer service: 1 year (preferred)
This role offers a competitive compensation, including benefits such as:
Health insurance coverage
- Pension scheme, Job Types: Full-time, Permanent
- Canteen
- Company events
- Company pension
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Store discount
- Day shift
- Monday to Friday
- No weekends
- Bonus scheme
Pay: £26,000.00-£27,500.00 per year
Benefits:
Schedule:
Supplemental pay types: