Contractor Escort Supervisor

An exciting opportunity has arisen within the Estates and Facilities Management Directorate to join our Estates Division at Roseberry Park Hospital in Middlesbrough, to undertake the role of Contractor Escort Supervisor. This is a fixed term, 12 month post working 37.5 hours per week, Monday through to Friday.
The post holder will be a motivated individual who will be responsible for supervising a small team of Contractor Escorts whose prime function is to ensure the safety and security of contractors, workman and service engineers on site.
The Estates Department at Roseberry Park Hospital is responsible for the repair, maintenance and management of all Building and Engineering Services., Responsible for the provision of safe, high quality and efficient Estate for patients, carers, staff and visitors to Trust sites on a day-to-day basis.
Responsible for the day-to-day management of Contractor Escort staff.
Responsible for monitoring standards and taking corrective action as necessary.
To show commitment and participate in quality improvement activities.
To interact compassionately with service users and carers at all times.
To promote at all times a positive image of people with mental health conditions and learning disabilities.
To promote at all times a positive image of the Estates department and the wider Trust.
To ensure that the programme of works is accurately maintained, and Contractor Escorts are allocated to the appropriate representative from both internal and external organisations., Responsible for ensuring Estates staff provide safe and high-quality Contractor Escort provision for Estates maintenance staff, contractors, visitors and others on a consistent basis.
Responsible for ensuring that the Contractor Escort staff provide a welcoming and efficient service to Estates maintenance staff, contractors, visitors and others.
Whilst undertaking supervisory duties, you will also be deployed to escort contractors, workmen and services engineers to their place of work including Secure Inpatient Service area and remain with them for the duration of the work period.
Will ensure the safety of tools and materials within the place of work including secure areas and will have a full working knowledge of the hospital's Security Regulations governing the conduct of all contractors, workmen and service engineers.
You will be expected to work in clinical environments such as on wards but contact with patients would be considered as incidental.
Maintain all hospital security requirements to such duties, inclusive of tool checks before the commencement of work and at the cessation of work.
Communicates in a way which recognises differences and ensures that people feel included and their individual communication needs are met.
Communicates with own staff and staff from other departments (e.g. Estates Officers, maintenance, ward staff etc.) on day to day matters.
Resolves issues with staff, contractors, visitors, clinical colleagues, management and others in a professional manner.
Deals with sensitive staff issues in a private and confidential manner and escalate as appropriate.
Investigates day to day problems raised by own staff and others and considers available options to provide a resolution in a timely manner.
Uses judgement in routine situations e.g. planning the rota, authorising leave, authorising orders, resolving discrepancies etc. and allocation of Contractor Escorts to the appropriate contractor, visitor, staff member or maintenance crafts person.
Uses Microsoft Office applications.
Uses Trust systems as appropriate e.g. Cardea, Datix, ESR etc.
Additional contact details :-, TEWV encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID19.
Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.
We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.
This job advert may close as soon as sufficient suitable applications have been received. If interested please apply for this post as soon as possible.
In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.
If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.
Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care -our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life., We're the Mental Health & Learning Disability NHS Trust for County Durham & Darlington, Teesside, North Yorkshire, York & Selby.
From education and prevention to crisis and specialist care -our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. Here everyone has a say in how they are supported and treated because we listen to everyone in our care until they feel understood. Our patients, their families and carers work with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We also offer a range of benefits including:
+ Flexible and hybrid working arrangements
+ 27 days' annual leave - rising to 33 days' with length of service. There is also the opportunity to purchase up to two weeks additional leave, with the cost being spread through the year.
+ NHS Pension Scheme
+ Training and development opportunities including coaching and/or mentoring
+ Free Parking and an EV charging network
+ Cycle to Work scheme
+ NHS Discounts