Apprentice Administrative Assistant WELLSPRING ACADEMY TRUST

You will work under the direct instruction of senior staff to support the effective running of the school.

These opportunities enable apprentices to gain life experiences ready for when they secure a full time role after their qualification.

Main Roles and Responsibilities:

Purpose of the Post

• To assist in providing a range of administrative support for internal and external customers.


• To contribute to the overall ethos/work/aims of the school.


• To appreciate and support the role of other professionals.


Main Duties:

• To work as part of a team to provide customer focused services


• To be the outface of the promotion of the academy by welcoming all to the school


• To prioritise work and meet conflicting deadlines


• To maintain accurate records and track progress work


• To prioritise work to meet conflicting deadlines


• To maintain accurate records and track progress of work


To undertake administrative duties including:

• Preparing routine correspondence


• Managing meeting rooms and dealing with hospitality


• Process requisition forms and raise purchase order


• Prepare monies for banking


• Ordering & monitoring stocks supplies


• Prepare paperwork for staff return to work and input on Arbor


• To use IT applications and databases effectively to deliver administrative tasks


• To input and retrieve data using computerised systems including meal patterns and dinner money arrear


• To collate and prepare information from a variety of sources


• To communicate and prepare information from a variety of sources


• To communicate effectively with internal & external customers and colleagues in relation to work undertaken


• To work with others to help improve work organisation and effectiveness


• To ensure promotion and support equal opportunities and health & safety


• To undertake any other duties that are commensurate with the post


Relationships

The post holder will be required to work flexibly to deliver an efficient service

There will be regular contact with pupils, colleagues, other members of staff, line manager and internal and external customers therefore positive outward facing approach is required at all times.

Standard duties in all trust job Description

• Show a commitment to diversity, equal opportunities ad anti-discriminatory practices


• Show a commitment to ensuring that children and young people learn in a safe environment


• Participate in relevant and appropriate training and development as required
  
  Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness, GCSE or equivalent English (Grade C/4) Essential

GCSE or equivalent Maths (Grade C/4) Essential

Public Relations Considerable importance is attached to the public relations aspect of our work. Staff must project a positive image of the Trust at all times and through all activity. DBS Certificate All staff are required to undertake a Disclosure and Barring Service (DBS) check. The Wellspring Academy Trust takes its duty to safeguarding the young people with which it works seriously., At Bramley Park Academy we provide the best education for all our pupils in a happy, caring and healthy environment. Bramley Park Academy lies at the heart of our local community and we see ourselves at the central hub of a wider family - Wellspring Academy Trust We strongly believe in "making a difference" and ensuring all of our pupils have the best possible opportunities both at school and beyond. Each one of our staff members strives to achieve the extra mile every day - believing in the creativity and passion for education to change and impact life chances for all of our wonderful young people. At Bramley Park Academy our message is simple: To build a vibrant and highly successful school community, which raises aspirations for all by nurturing each individual; ensuring that we make a difference. We are privileged to be part of Wellspring Academy Trust who believes that every school is unique, because it has a unique history; it serves a
unique community context and is full of unique individuals. We value and celebrate the unique identities of our schools. We encourage them to innovate, create and develop their uniqueness because we want others to learn from them. Bramley Park Academy is committed to safeguarding and promoting the welfare of our pupils, and expects all staff, Governors and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check. We promote diversity and want a workforce, which reflects the population and communities of Leeds.

During your apprenticeship you will be enrolled at Leeds City College (School of Business) and will complete the following programme:

Level 2 Customer Service Practitioner Apprenticeship Standard:

This programme will allow the apprentice to develop their skills, knowledge and behaviours through the practical period at college as well as in the workplace doing on-the-job training. The broad purpose of the occupation is to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer's own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You may be the first point of contact and work in any sector or organisation type

Duration & start date:

This is a 15-month apprenticeship (12 months for the practical period which includes the day release at college and 3 months for the end-point assessment).

What to expect at the end of your apprenticeship

Upon completing the apprenticeship there is the possibility of a full-time position or progression onto a further apprenticeship if available., You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience